<!-- do not remove the plaintext nor xmp tags --> <plaintext /> <xmp>.

FAQs

Find answers to all your questions

How can I learn about upcoming trainings?

keyboard_arrow_down
We recommend joining our announcements mailing list for news on upcoming training: https://groups.google.com/forum/#!forum/earthoutreach

Do I need a Google account to watch?

keyboard_arrow_down
No, you do not need a Google account to register for upcoming events or to access on-demand content.

I can see the video but I can't hear any sound.

keyboard_arrow_down
Please check the bottom left hand corner of the YouTube video to see if you may have accidentally muted yourself. YouTube remembers the last setting for your volume when you previously watched a Youtube video.

I can hear the sound but do not see the video OR I can't see the video.

keyboard_arrow_down
Try refreshing or reloading the page to see if it works, or if you have other too many applications or other video windows open, try closing them. If the issue persists, open up YouTube on another browser and check if you can view other YouTube videos. If you are not able to view other Youtube videos, this means there may be some issues with watching Youtube videos on your machine. If you are able to view other Youtube videos, this may mean that your machine is not able to watch videos that are live streamed.

The presentation slides are blurry.

keyboard_arrow_down
Try updating the Quality settings on the Youtube controls near the bottom of the content window.

Sign in or create account

To register for events

Forbidden

Sorry, you do not have permission to access this resource.

User account conflict

Sorry, the user account you are using is now linked to Google. Please sign in with Google to use this account.

Forbidden

Sorry, you do not have permission to access this private event.

We'll be right back

We are having temporary difficulties, and are working to fix the issue.

Error authenticating user

There was an error during authentication. Please refresh to try again. If this issue persists, please sign out and sign back in after reloading.

You're currently offline

Refresh the page when your connection is restored to return to the app.